Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ivan Dagnino

Ivan Dagnino

August 7, 2024

5  out of  5
rating by Ivan Dagnino
"Jocelyn helped me get a better rate on 6 vehicles. She was responsive, professional and made the experience seamless. Now that I’ve switched to Statefarm, I’ve found that they have the best customer service, phone app and roadside assistance out of any insurance provider I’ve worked with. I highly recommend this agent."
We responded:
"Ivan, Thank you for the great review, it makes me proud whenever someone recognizes one of my team members for outstanding sales and service. I am blessed to have a great team who cares about our clients. Jocelyn, Cid and myself are here to help in any way we can"
Profile photo of Edith B Arndt

Edith B Arndt

July 19, 2024

5  out of  5
rating by Edith B Arndt
"Brien is an awesome agent. He’s very accommodating and takes the time to explain all insurance matters with patience to help us understand it better. He’s a very good at returning call, emails & text messages. As long as Brien is around we’ll continue to use his services. Thanks you Brien!!!"
We responded:
"Edith, Thank you for the kind review. My team and I are honored you have chosen us to take care of your insurance. We pride ourselves on quick responses and making sure that people understand their insurance and helping them match insurance policies to their specific needs. "
Profile photo of John Zukin

John Zukin

June 27, 2024

5  out of  5
rating by John Zukin
"Brien Plaza is an excellent communicator. Brien is patient and great to work with about what I need. Often it is less than what I thought I needed. Brien has an easy going attitude and he makes me feel comfortable. The service I receive at this insurance agency is top notch!!"
We responded:
"John, Thank you so much for the great review. My team and I are grateful that you trust us with your insurance needs. We take pride in making sure to learn our clients needs and developing insurance plans to meet those needs. "
Profile photo of Brice Winston

Brice Winston

February 10, 2024

5  out of  5
rating by Brice Winston
"Brien has been my State Farm agent for a number of years. His professional manner extends to all in his office, and the service I receive is prompt and friendly. I highly recommend him as your agent!"
We responded:
"Thank you so much for the five-star feedback, Brice! We are honored to have been your State Farm agent for several years, and we greatly appreciate your recommendation! We're thrilled to hear that you've consistently experienced quick, friendly, experienced service from the whole team. If there's ever anything we can help you with or if you have any questions, please feel free to reach out! Thank you for choosing Brien Plaza State Farm Agent, and we look forward to continuing to serve you for many more years. "
Profile photo of Ginger Camacho

Ginger Camacho

January 18, 2024

5  out of  5
rating by Ginger Camacho
"Jose Camacho was very helpful, responsive, knowledgeable, he took his time to walk us through each policy, made sure we truely understood everything before signing or leaving. He saved us a lot of money from our previous agency, he is really a delight to work with. Highly recommend 👌."
We responded:
"Ginger, thank you for the nice review, Jose has been a great addition to our team and glad to have him"
Profile photo of Nathan Mitchell

Nathan Mitchell

January 18, 2024

5  out of  5
rating by Nathan Mitchell
"In short; Brien saved me a whole bunch of money on my auto and home policies. This is one of those things nobody looks forward to pricing or comparing but Brien made the process easy and very favorable to me and my bank account."
We responded:
"Nathan, thank you for the kind words, we appreciate the opportunity to take care of your insurance needs"
Profile photo of JOHN BAILIFF

JOHN BAILIFF

January 17, 2024

5  out of  5
rating by JOHN BAILIFF
"Brien was thorough in assessing our homeowner & property insurance needs & saved us $ on the policies!"
We responded:
"John, I enjoyed meeting with you in person and am grateful you gave me the opportunity to go over your policies and match policies with your needs and save you money"
Profile photo of Fernando Villa

Fernando Villa

August 21, 2023

5  out of  5
rating by Fernando Villa
"Excellent people always had a good experience w my insurance needs Syd n Brien r the best"
We responded:
"Fernando, it was a joy working with you. Cid is a wonderful member of our team!"
Profile photo of Susana Torres

Susana Torres

June 30, 2023

5  out of  5
rating by Susana Torres
"Cid, the office manager, is absolutely AMAZING! I haven’t switched to an agency closer to home because of her. She gets things done immediately and is so thorough when explaining. She is very personable!"
We responded:
"Hi, Susana! Thank you for the recognition for Cid! She is a valuable part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your coverage needs."
Profile photo of Monica Reyes

Monica Reyes

March 24, 2022

5  out of  5
rating by Monica Reyes
"Explained the policy very well and was always available to answer question. He provided a wonderful experience, much better than most insurance places."
We responded:
"Monica,. Thank you f or being a great client and taking time to review you insurance. As we talked about, insurance is individualized, and without meeting with my clients, I am you unable to help them understand what is right coverage for their individual needs.. Thank you again Monica."
Profile photo of Samuel Openlander

Samuel Openlander

March 1, 2022

5  out of  5
rating by Samuel Openlander
"Brien is very knowledgeable about insurance and will break it down to an understandable level."
We responded:
"Samuel, Thank you for the kind words and taking time to meet and go over your coverage. We appreciate you."
Profile photo of Jocelyn Lee

Jocelyn Lee

January 27, 2022

5  out of  5
rating by Jocelyn Lee
"Appreciate having an agent who is so candid and transparent. He also encouraged options to make my insurance cheaper! Thanks Brien :)"
We responded:
"Jocelyn, Thank you for being a long time client I am glad we were able to meet and review your insurance, making the necessary changes to fit your individual needs and lower your premium."
Profile photo of Issa Barmawi

Issa Barmawi

December 20, 2021

5  out of  5
rating by Issa Barmawi
"Brien was responsive, patient, dedicated and willing to customize the policy to my request with the best price, add to that giving advices! Happy to deal with him 🙂"
We responded:
"Issa, Thank you giving us the opportunity to earn your business. We take pride in customizing policies to meet needs."
Profile photo of Ellen

Ellen

November 14, 2021

5  out of  5
rating by Ellen
"Brien has been amazing to work with. Meeting with him and having him breakdown our policies and explain each point was eye opening. Thank you for the excellent explanation and service you have offered Joseph and myself. We greatly appreciate it and recommend him to anyone in need of insurance."
We responded:
"Ellen, I really appreciate you taking the time to meet and allowing me the opportunity to learn more about you so we could come up with specific policies to meet your needs and budget"
Profile photo of Joseph Rivers

Joseph Rivers

November 14, 2021

5  out of  5
rating by Joseph Rivers
"Knowing exactly what you are talking about... MATTERS!! And that is what I got /and am getting working with Brien. Knowledge changes everything, especially with something that NEEDS to explained in great detail like insurance. And what im paying for now, versus what I have paid for before... is mere dollars as in comparison to what kind of coverage I was getting. Screw an app! Talk to a real (Knowledgeable) person, and get the facts straight. #YouGetWhatYouPayFor!"
We responded:
"Joseph, thank you for being a great client and advocate for meeting with agent to learn what insurance products and coverages are best for each person. Glad we were able to address the holes in your old policies and plug them, before something happened."
Profile photo of Francyne Hodges

Francyne Hodges

October 8, 2021

5  out of  5
rating by Francyne Hodges
"Call Brien!"
We responded:
"Francine, thank you for great review, really appreciate you trusting us to handle your insurance"
Profile photo of Mona White-Ortega

Mona White-Ortega

September 20, 2021

5  out of  5
rating by Mona White-Ortega
"Spoke with Brien. He was very pleasing to talk with. Answered all our questions and then some. Got a great price and more coverage than before. Also nice to have an agent that we know by name and not a big clearing house."
We responded:
"Mona, thank you for taking time to discuss your insurance needs and allowing us to help you get correct policies for those needs. Thank you for telling me about the Loop, I am excited to check it out"
Profile photo of Lois Shoaf

Lois Shoaf

August 29, 2021

5  out of  5
rating by Lois Shoaf
"Brien is a very personable individual, takes the time to thoroughly explain everything including all options. He does not try to up-sell policies. He is also very knowledgeable in all aspects of insurance, including auto, home, life , RV's, etc. Having been in the business for around 25 plus years gives him a unique perspective on the insurance business and how coverage's differ between other companies and draw comparisons from that."
We responded:
"Lois and Leeann, it was a real pleasure to sit and meet with you. Enjoyed the questions asked and being able to build that relationship so our office understands your insurance needs.. Thank you"
Profile photo of Nahui Scott

Nahui Scott

June 23, 2021

5  out of  5
rating by Nahui Scott
"I called Brien from State Farm after looking at their plans online because I had some questions. They put him on the phone right away and helped me through the process, gave me a better deal, offered discounts and had a great attitude through out the phone call. I didn’t have a printer so I ended up going to his office to pick up my temporary insurance card and he received me with a gift bag as well! It was great meeting him and talking to him in person. Definitely recommend working with him."
We responded:
"Nahui, thank you for the wonderful review. I am glad we could get you the coverages you needed and save you money..."
Profile photo of Jenny Knappenberger

Jenny Knappenberger

April 8, 2021

5  out of  5
rating by Jenny Knappenberger
"I highly recommend Brien Plaza and his team. They have been more than helpful to us in commercial property insurance, home owners insurance and car insurance. We are VERY happy with them and glad we found this team."
We responded:
"Jenny, we are extremely happy and honored you have trusted us with your insurance needs."
Profile photo of Emily Belleranti

Emily Belleranti

March 31, 2021

5  out of  5
rating by Emily Belleranti
"Brien was very thorough and personable, and I learned several things that I didn't know about the coverage I already have, and other options."
We responded:
"Emily, Thank you for taking the time to meet virtually and go over your policies. I really appreciate your being a client and trusting my office with your insurance."
Profile photo of Maribel Baguer

Maribel Baguer

March 17, 2021

5  out of  5
rating by Maribel Baguer
"Very good service."
We responded:
"Thank you, "
Profile photo of carolyn Lovell

carolyn Lovell

March 2, 2021

5  out of  5
rating by carolyn Lovell
"Great service and took the time to connect with me the customer and explain."
We responded:
"Carolyn, Thank you for being a customer and taking time to review you coverages."
Profile photo of Melanie Bishop

Melanie Bishop

February 2, 2021

5  out of  5
rating by Melanie Bishop
"I just met via web with Brien Plaza and he reviewed in detail all my Tucson insurance policies with State Farm. Brien was very thorough, informative, and professional. It was a pleasure to meet him and I look forward to working with him going forward."
We responded:
"Melanie, I enjoyed meeting with you virtually and looking forward to meeting you face to face in near future. Thank you for allowing my office to handle your insurance needs"
Profile photo of Brian Hurd

Brian Hurd

January 21, 2021

5  out of  5
rating by Brian Hurd
"I thought Brien did an excellent job. Explained all terms and took good care of me. I would highly recommend him to anybody that is frustrated with their previous agent. I was also very happy with Sid in the front office."
We responded:
"Brian, Thank you for the great review, I appreciate you taking the time to meet and discuss your insurance needs. Matching insurance coverages with personal needs is what I am passionate about. I am very blessed to have Cid managing the office."